These Terms & Conditions (“Terms”) govern your use of the SyriaBooking.sy website and services. By accessing or using our platform, you agree to comply with these Terms in full. If you do not agree, please do not use our services.
1. Definitions:
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“Platform” refers to SyriaBooking.sy website and related services.
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“User”, “You” refers to any person browsing, using, or booking through SyriaBooking.sy.
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“Hotel” or “Property” means the accommodation provider listed on the platform.
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“Booking” means a reservation made through SyriaBooking.sy for accommodation.
2. Scope of Our Services:
SyriaBooking.sy provides an online platform for users to browse, compare, and reserve accommodations in Syria. We:
- Facilitate hotel discovery and bookings
- Offer a “Pay on Arrival” model (no online payment required)
- Do not own, manage, or operate any accommodation listed
All bookings are made directly with the hotel, and we act solely as an intermediary.
3. Booking Policy:
- You may book rooms through the website without any prepayment.
- Your booking confirmation is sent via email or SMS after successful reservation.
- Payment is made directly to the hotel at check-in, in cash or as per the hotel’s accepted payment methods.
- Some hotels may request a follow-up confirmation via phone or message; failure to confirm may result in cancellation.
4. Cancellation & Modification Policy:
- Most bookings can be modified or canceled without charge, but cancellation terms vary by property.
- Please review the specific cancellation policy listed on the hotel’s page before confirming your booking.
- For changes or cancellations, contact the hotel directly or reach out to SyriaBooking.sy customer support.
5. User Responsibilities
By using the platform, you agree to:
- Provide accurate and honest information while making a booking
- Abide by the rules and policies of the booked property
- Arrive on time for check-in, or inform the hotel in case of delays
- Not use the platform for fraudulent, illegal, or unethical purposes
6. Hotel Responsibilities
Hotels listed on SyriaBooking.sy agree to:
- Provide accurate descriptions, pricing, and availability
- Maintain safety, cleanliness, and quality standards
- Honor confirmed bookings under the stated terms
- Inform SyriaBooking.sy and the guest of any unavoidable changes in booking
7. Liability Disclaimer:
- SyriaBooking.sy is not responsible for service failures or issues caused by the hotel, including overbooking, cancellations, or inadequate service.
- We are not liable for personal injury, loss, damage, or theft incurred during your stay.
- Our platform and content are provided on an “as-is” basis, and we do not guarantee uninterrupted service or error-free listings.
8. Intellectual Property:
All content, branding, logos, and data on SyriaBooking.sy are the property of SyriaBooking or its licensors and may not be copied, reused, or redistributed without permission.
9. Privacy:
We are committed to protecting your privacy. Please refer to our Privacy Policy for full details on how we handle your personal data.
10. Termination:
We reserve the right to suspend or terminate access to our platform for any user found violating these terms or using the site inappropriately.
11. Governing Law
These Terms & Conditions are governed by the laws of the Syrian Arab Republic. Any disputes will be handled by the courts of Damascus, Syria.
12. Contact Information:
For questions or concerns about these Terms, please contact:
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