covid19 faqs - SYRIA BOOKING | Discover Syria – The Stay of an Extraordinary Experiences

Coronavirus (COVID-19) – FAQs

Travel Information & Booking Support for SyriaBooking.sy Customers

At SyriaBooking.sy, your safety and peace of mind are our top priorities. Here you’ll find answers to the most frequently asked questions related to COVID-19, bookings, cancellations, and health protocols.

Yes, SyriaBooking.sy remains fully operational. You can search and reserve hotels across Syria, depending on local travel regulations and hotel availability.

Note: Availability may be affected in certain areas due to local restrictions or limited operations.

Many of our hotel partners are implementing safety and hygiene measures, including:

Regular cleaning and sanitization
Social distancing protocols
Staff health checks
Hand sanitizers in public areas
Contactless check-in (where available)

Look for “Health & Safety Measures” under each hotel listing for more details.

Yes. Most bookings on SyriaBooking.sy are Pay-on-Arrival, so you can cancel without penalty. However:

Some hotels may have specific cancellation policies
We advise contacting the hotel directly or reaching out to our customer support team for assistance

No. All bookings on SyriaBooking.sy follow a “Book Now, Pay on Arrival” policy — no advance payment or credit card is required online.

Travel conditions may vary depending on city or region. We recommend: